Email Acceptable Use Policies – Rules & Terms

Email accounts are provided as-is with no guarantee of service or suitability and may be terminated at any time.  Use of any email service provided by Utah Micro, it’s partners and re-sellers is considered acceptance of these conditions.  Users of email services indemnify Utah Micro of any damages or loss of any kind. Utah Micro reserves the right to change the fees charged for email accounts and services at any time.  Any unpaid account is subject to suspension.  Utah Micro reserves the right to delete any email account at anytime without prior notification.

The following conditions or misuse are prohibited and will cause immediate suspension of the email account.

All email accounts are subject to storage limits.  Any account that exceeds the email storage limit will be suspended.  Once the account is suspended, new email will not be processed and will not be added to the inbox. The email storage limit can be changed at any time without notification.

1. Using the email service for sending or receiving unsolicited emails is prohibited
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2. Using the email service for sending or receiving emails through automated scripts hosted on your website. For sending out promotional emails, email campaigns, etc., we recommend using the Mailing Lists feature rather than using your email account. Upon detection of such mails going through the regular mailing system, such mails will get classified as spam even though the recipient might have opted in for receiving such mails. This would lead to immediate cessation of mail sending capabilities for the user or the domain name. Frequent violation would lead to permanent suspension of the account and or domain.
3. Sending mails to invalid recipient email addresses. On receipt of too many bounce back messages due to invalid recipient email addresses, the user sending such mails would get blocked. Frequent violation would lead to permanent suspension of the account and or domain.
4. Sending mails from an email address that is not valid and which results in triple bounces would result in suspension of the user sending such mails. Frequent violation would lead to permanent suspension of the account and or domain.
5. Send emails with malicious content. Such emails could be emanating from user(s) whose machine(s) are infected with a virus or malware and such activity could be happening without the user(s) knowledge or user(s) could be unknowingly sending out emails whose receivers may deem them as unsolicited.